Request for book a facility.

Booking Terms & Conditions

Hearing Rooms

  1. Booking may be made by either party to the hearing. The party who makes the reservation is obliged to make full payment of the latest published hearing room rental rates. The AIAC will not issue split invoices.
  2. Parties shall only be allowed to amend their reservation for a maximum of three (3) times.
  3. Hearing room rentals must be paid fully at the time of booking or settled within ten (10) working days from the date of the booking Invoice issued by the Centre. If the full payment is not received within the said 10 working days, the booking will be cancelled. Invoices are deemed to have been received by booking party upon delivery by e-mail and/or fax as provided in the booking form. Parties will have to resubmit their booking request which will be subject to room availability.
  4. Cancellation Policy for Bookings
    • Any cancellation shall be made in-writing, and notified to the Centre not less than 7 days from the proposed date of the usage of the hearing room.
    • For cancellations of bookings that are made in less than 7 days before the hearing date, the following cancellation fees shall apply:
      i) Cancellation made less than 7 days from the date of hearing: 30% PENALTY shall be imposed.
      ii) Cancellation made less than 24 hours’ notice from the start of the hearing: 100% PENALTY shall be imposed.
    • Any request for exemptions is strictly subject to exceptional circumstances and will require the written approval of the Director of the AIAC.
  5. Any request for exemptions is strictly subject to exceptional circumstances and will require the written approval of the Director of the AIAC.
  6. Written notification of other requirements (secretarial services, audio visual aid, catering, etc.) must be given during booking where such needs will be put in place. Fees for their services and/or rental shall be paid by the respective parties directly to the service provider(s). Any cancellation fees for these services and/or rental shall be borne by the respective parties directly to the service provider(s).
  7. Operating hours
    • Normal operating hours of the Centre is from 9.00 a.m. to 5.00 p.m.
    • The AIAC will be closed on all Malaysian Government and Federal Territory gazetted public holidays.
    • Overtime charges will be imposed at an hourly rate of 50% of the applicable half-day rate, if services are required beyond the normal operating hours of the AIAC.
  8. Half-Day Rental
    • Applicable for use of hearing rooms from:
      i) 9.00 a.m. to 1.00 p.m.; or
      i) 9.00 a.m. to 1.00 p.m.; or
    • Booking party is required to specify the requested half-day usage at the time of booking. If the booking party fails to do so, the booking is deemed to be made for a full day.
    • Should the hearing run past the allotted time of 9.00 a.m. to 1.00 p.m. or 2.00 p.m. to 5.00 p.m., parties will be charged an hourly rate of 50% of the applicable half-day rate.

Auditorium and Seminar Rooms:

  1. Booking party must pay a deposit of 50% of the applicable rate within 10 days of booking of the facility and/or the date of the invoice whichever is earlier.
  2. Upon payment of the 50% deposit, the booking of the facility will be confirmed. If the booking party fails to pay the deposit within the said 10 days, the booking will be deemed to have been cancelled.
  3. The balance of 50% of the applicable rental rate is payable 10 days before the intended usage of the facility. Should the party fail to do so, the AIAC reserves the right to forfeit the 50% deposit paid.
  4. The AIAC reserves the right to refuse the usage of the facility if payment is not received in full within the allotted time.
  5. Parties shall only be allowed to amend their reservation for a maximum of three (3) times.
  6. Cancellation Policy for Bookings
    • Any cancellation shall be made in-writing, and notified to the Centre not less than 7 days from the proposed date of the usage of the hearing room.
    • Any cancellation shall be made in-writing, and notified to the Centre not less than 7 days from the proposed date of the usage of the hearing room.
      i) Cancellation made less than 7 days from date of reservation: 50% PENALTY shall be imposed.
      ii) Cancellation made less than 24 hours’ notice from the start of the reservation: 100% PENALTY shall be imposed.