As mediation is a voluntary and consensual dispute resolution method, both Parties must be agreeable to refer their dispute to mediation for resolution. In the absence of an existing agreement between the Parties to refer their dispute to mediation, Parties may utilise a submission agreement to evidence their agreement to refer such dispute to mediation. A template of a Submission Agreement Form is downloadable here.

Where such agreement to mediate cannot be secured, either Party to a dispute may refer the matter to the AIAC to facilitate such request(s) for mediation under the AIAC Mediation Rules.